Frequently Asked Questions
Everything you need to know about our organic soaps and sustainable shipping.
Are Dr. Bronner’s products truly organic and fair trade?
Yes, all our main ingredients are certified organic to USDA National Organic Program standards and certified Fair Trade by IMO to ensure ethical sourcing and environmental sustainability.
Can I use the 18-in-1 Pure-Castile Soap on my hair and face?
Absolutely. Our versatile soap is gentle enough for the face and effective for hair, though we recommend following a hair wash with an acidic conditioning rinse to restore pH balance.
Do you offer free shipping on orders?
We offer free standard shipping on all domestic orders over $50. For orders below this threshold, a flat-rate shipping fee is applied at checkout.
What is your return policy for opened products?
We want you to love our products. If you are not satisfied, you can return your purchase within 45 days for a full refund, even if the product has been opened and used.
Are your plastic bottles recyclable?
Yes, our bottles are made from 100% post-consumer recycled (PCR) plastic and are fully recyclable. We are committed to a circular economy and reducing plastic waste.
Do your products contain synthetic fragrances or foaming agents?
No. We use only pure essential oils for fragrance and never use synthetic preservatives, detergents, or foaming agents like SLS (Sodium Lauryl Sulfate).